Covid-19 Tip - Disinfecting and Cleaning Used LEGO Before Shipping or Receiving Items learn more
FAQ
Commonly Asked Questions
Common Asked Questions
Questions and Answers About Using BrickSwap
Using our new site is easy, but to help here are some of the most commonly asked question about the use of our auctions, buy now and swap program. If your question is not answered, click the support button and contact us today.
Common Posting Questions
If you need further help click above and get help!
Yes. The NEW site requires ALL past and new users to create a NEW free account. Then just login and click ADD ITEM FREE at top right using add item button. There is a 12% house fee commission deducted from all auctions and sales. This is how we cover the site costs and program.
1- AUCTION ITEMS allow users to BID on your item by the upping the amount by $1.00 increments and select how much they are willing to pay for the items. 2- BUY NOW ITEMS or classified items is a item you wish to sell for a fixed amount. The user can then just buy the item at the rate you set. 3-SWAP OR TRADE ONLY ITEMS is a item you wish to swap or trade without charging money for the item. Just set the item as a BUY NOW ITEM and make the item amount zero (0) and the shipping also as zero (0). NOTE: in this case you must discuss the shipping cost directly with member and work out this fee OUTSIDE the system!
By looking at the item and seeing if it is a BUY NOW OR AUCTION. Also when you add the item, pick the type from the drop list where it asks what type of item listing your adding. NOTE - If offered as a swap option only as stated in the FAQ above, the user can message you using the private message system. NOTE: You do NOT have to select to offer the swap option or swap offers. Just select NO in that field when creating your listing.
Once a item is sold the buyer, seller and BrickSWAP are emailed by the system. You contact the buyer by email or message to arrange for shipping, etc. The BUYER then pays for the item by PayPal within the system and we collect the payment, then deduct our fee. Once the transaction is marked as complete by you, use the request payment tool in your account and we will remit your payment less the house fee via PayPal on file, NOTE: We HIGHLY suggest getting a FREE PayPal account so we can pay you online as discussed on the website using the PayPal link on the navigation!
Yes. You can choose 3, 5, 7, 14, 21 or 30 days to list your item. If it does not sell, you can relist it using the my listings area of your dashboard for another period.
Simple. See the shipping link on the site navigation for the process and the FREE shipping slip used to send items to the buyer or other users.
